Privacybeleid & cookieverklaring | Puur na Tuur
Puur na Tuur processes personal data in accordance with the Regulation (EU) 2016/679 (GDPR). and the Belgian Act of July 30, 2018 regarding the protection of individuals with regard to the processing of personal data. This document explains what data we process, why, for how long, and what rights you have.

Art. 1 Who We Are — The Data Controller

Name
Van Hove, Tuur — doing business under the name Puur na Tuur
CBE number
BE 0500.470.609
Address
Rue de Linsmeau 8, B-4287 Racour, Belgium
Email
tuur@puur-na-tuur.be
Phone
+32 486 23 55 53
Website
pure-after-hours.com

Puur na Tuur performs as data controller for the processing of personal data collected through the website, during registration, in the context of counseling, or by other means.

Art. 2 What personal data do we process?

We process only the data necessary for the purposes described below. Depending on the context, this may include:

Identification and Contact Information

  • Last Name and First Name
  • Email address and phone number
  • Home or temporary address
  • VAT number (for business clients)

Information Related to Counseling

  • Information about your health, mental well-being, and personal circumstances that you share during the intake or sessions
  • Meeting Notes and Process Reports (for internal use only)
  • Appointments, Invoice History, and Payment Information

Website Use

  • IP address and browser data (via cookies—see Article 10)
  • Pages visited, time of visit, referring URL
  • Data entered via contact forms or registration forms

Email Marketing

  • Email address and first name (when signing up for the newsletter or free challenge)
  • Behavioral data: opens, clicks (via MailerLite)

Art. 3 Why is data processed, and how long is it retained?

We process personal data only for specific, explicit, and legitimate purposes based on a valid legal basis.

Purpose Legal Basis Retention Period
Implementation of the coaching agreement (sessions, programs, training courses) Performance of a Contract — Art. 6(1)(b) of the GDPR 10 years after the last session (therapists' professional obligation)
Billing and Accounting Legal obligation — Art. 6(1)(c) of the GDPR 7 years (Belgian accounting laws)
Responding to Questions and Contact Requests Legitimate Interest — Art. 6(1)(f) of the GDPR 2 years since the last contact
Sending newsletters and marketing communications Consent — Art. 6(1)(a) of the GDPR Until consent is revoked + 1-year retention period
Analysis of Website Usage Using Google Analytics Consent — Art. 6(1)(a) of the GDPR 26 months (standard Google Analytics retention period)
Website Security and Prevention of Abuse Legitimate Interest — Art. 6(1)(f) of the GDPR 90 days (log files)

Once the retention period has expired, data is securely destroyed or anonymized, unless a legal obligation requires longer retention.

Art. 4 Special Categories of Personal Data

As part of its body-oriented counseling services, Puur na Tuur processes data regarding health and mental well-being — these are special categories within the meaning of Article 9 of the GDPR.

This data is processed solely for the following purposes:

  • based on your express consent (Art. 9(2)(a) of the GDPR), provided during the intake or through the client agreement, or
  • to the extent that this is necessary for the provision of preventive or curative health care or the provision of health services (Art. 9(2)(h) of the GDPR).

This information is never shared with third parties outside the immediate counseling context, unless you have given your explicit consent or a legal obligation requires it.

Session notes and detailed meeting summaries are for internal use only are maintained and are protected by professional confidentiality.

Art. 5 Sharing with Third Parties

Puur na Tuur does not sell personal data or disclose it to third parties for commercial purposes. Data may be shared with:

  • Processors that provide services on behalf of Puur na Tuur and are bound by a data processing agreement in accordance with Article 28 of the GDPR:
ProcessorServiceLocation
MailerLiteEmail Marketing and NewslettersEU (GDPR-compliant)
Google LLCGoogle Analytics, reCAPTCHA, Google Tag ManagerU.S. — see Art. 6
SYS PlatformWebsite Hosting and ManagementNetherlands (EU)
Clientomgeving.nlOnline Calendar Management and BookingsNetherlands (EU)
WooCommerce / AutomatticOnline Store and Payment ProcessingU.S. — see Art. 6
  • Co-facilitators for group programs (e.g., Gerda van den Top at Je Ware Aard), solely to the extent necessary for the program’s implementation and based on a confidentiality agreement.
  • Competent Authorities, when Puur na Tuur is legally required to do so.

Art. 6 Transfer of Data Outside the European Economic Area

Some processors (Google, WooCommerce/Automattic) are based in the United States. The transfer of personal data to these processors is based on:

  • the EU-U.S. Data Privacy Framework (European Commission Adequacy Decision of July 10, 2023), to the extent that the processor is certified under it, and/or
  • Standard Contractual Clauses (SCCs) Approved by the European Commission (Implementing Decision 2021/914).
Please note: The EU-U.S. Data Privacy Framework may be challenged in court. Puur na Tuur is monitoring developments and will update this policy as necessary. You can always contact us for more information about the safeguards that apply.

Art. 7 Protection of Personal Data

Puur na Tuur takes appropriate technical and organizational measures to protect personal data against loss, unauthorized access, disclosure, or destruction, including:

  • Encrypted connection (HTTPS/TLS) for the website
  • Access to client data is limited to Puur na Tuur itself
  • Use of Secure and GDPR-Compliant Processors
  • Regular updates to software and security components
  • Strong password security and two-factor authentication wherever possible

In the event of a data breach that poses a risk to your rights and freedoms, Puur na Tuur will notify the competent supervisory authority (GBA) within 72 hours and inform you as soon as possible.

Art. 8 Your Rights as a Data Subject

Under the GDPR, you have the following rights regarding your personal data:

Right of Access

You have the right to request information about the data we process about you and to receive a copy of it.

Right to Rectification

You can have incorrect or incomplete information corrected or supplemented.

Right to erasure

You may request that your data be deleted, unless a legal obligation requires that it be retained.

Right to restriction

You can have the processing restricted while a request is being processed.

Right to Portability

You can request data that you have provided yourself in a readable format.

Right to Object

You may object to processing based on legitimate interests.

Withdrawal of Consent

Consent may be withdrawn at any time, without providing a reason.

Unsubscribe from the newsletter

By clicking the unsubscribe link in each email or by contacting us directly.

Please send your request by email to tuur@puur-na-tuur.be, including your name and a copy of your ID for verification. We will respond within 30 days. In the case of complex or numerous requests, this period may be extended by up to 2 months, provided that notice is given.

Art. 9 File a Complaint

If you believe that your personal data is being processed unlawfully, you have the right to file a complaint with the competent supervisory authority:

Authority
Data Protection Authority (GBA)
Address
35 Drukpersstraat, 1000 Brussels
Email
contact@apd-gba.be
Website
data-protection-authority.be
Phone
+32 2 274 48 00

We would appreciate it if you would first give us the opportunity to address your concerns via tuur@puur-na-tuur.be.

Art. 10 Cookie Policy

What are cookies?

Cookies are small text files that are stored on a visitor's device when they visit a website. They are classified as follows:

  • Duration: persistent cookies (remain after the browser is closed) vs. session cookies (disappear after the browser is closed)
  • Origin: First-party cookies (set by this website) vs. third-party cookies (set by external services)
  • Objective: functional, analytical, or marketing

What cookies does puur-na-tuur.be use?

Manage and Delete Cookies

You can manage cookies using the cookie banner when you first visit the website. You can withdraw any consent you have previously given at any time through the cookie management settings at the bottom of the website.

You can also delete or block cookies directly through your browser. Please refer to your browser's help section:

Please note: Disabling certain cookies may affect the website's functionality.

Google Analytics and Opt-Out

Google Analytics processes anonymous statistics regarding the use of this website. IP addresses are automatically anonymized (IP masking enabled). Data is not linked to personally identifiable information.

Do you want to completely opt out of Google Analytics? If so, install the Google Analytics Opt-out Browser Add-on.

More information: Google Privacy Policy.

Art. 11 Google reCAPTCHA

Puur na Tuur uses Google reCAPTCHA (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) to protect contact forms from automated bots and spam.

When using reCAPTCHA, the IP address and possibly other data (browser type, screen resolution, mouse movements) are sent to Google. Within the EEA, the IP address is truncated before being stored (IP masking). In exceptional cases, a full IP address is sent to a Google server in the U.S. and is truncated there.

Google uses this data solely to determine whether the interaction with the form is being carried out by a human. The results are reported back to Puur na Tuur in the form of a score.

Legal basis: legitimate interests (Art. 6(1)(f) of the GDPR) — protection of the website against misuse. More information: Google Privacy Policy and Terms of Service.

Art. 12 Changes to This Policy

Puur na Tuur reserves the right to amend this privacy policy and this cookie statement at any time—for example, in the event of changes to our services, legislation, or the technologies we use.

In the event of significant changes, you will be notified via the website or by email. The date of the most recent version is always listed at the top of this document. We recommend that you review this policy periodically.

Art. 13 Contact and Questions

If you have any questions about this privacy policy, exercising your rights, or withdrawing your consent, please contact us at:

Email
tuur@puur-na-tuur.be
Post
Puur na Tuur - Tuur Van Hove - Rue de Linsmeau 8 - B-4287 Racour
Phone
+32 486 23 55 53

We will respond within 30 days to every request or question.

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